{"id":14359,"date":"2026-02-03T18:11:40","date_gmt":"2026-02-03T17:11:40","guid":{"rendered":"https:\/\/comiteri.mediartia.com\/the-committees-authority\/"},"modified":"2026-05-22T17:04:19","modified_gmt":"2026-05-22T15:04:19","slug":"complaints","status":"publish","type":"page","link":"https:\/\/comiteri.mediartia.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1770721109987{margin-bottom: 50px !important;background-color: #276475 !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_id=&#8221;TITULO&#8221; el_class=&#8221;TITULOSUPERIORPAGINA&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ffffff;\">COMPLAINTS<\/span><\/h4>\n<p>[\/vc_column_text]<style>.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs {justify-content: left; text-align: left;}.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs ul {justify-content: left; text-align: left;}.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs ul li {color: #FFFFFF;}.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs ul li a {color: #FFFFFF;}.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs ul li a:hover {color: #FFFFFF;}.thegem-te-post-breadcrumbs.thegem-custom-6a2727a3487da9225 .post-breadcrumbs ul li:last-child {color: #FFFFFF;}<\/style><div class=\"thegem-te-post-breadcrumbs thegem-custom-6a2727a3487da9225\"> <div class=\"post-breadcrumbs\"><ul><li><a href=\"https:\/\/comiteri.mediartia.com\/en\/\">Home<\/a><\/li><\/ul><!-- .breadcrumbs --><\/div> <\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1770056461769{margin-bottom: 0px !important;padding-top: 20px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_btn title=&#8221;SHORTCOMINGS WITHIN A SERVICE&#8221; color=&#8221;green&#8221; css=&#8221;&#8221; el_class=&#8221;BOTONVERDENUEVO&#8221; link=&#8221;url:https%3A%2F%2Fcomiteri.mediartia.com%2Fen%2Fcomplaints%2Fshortcomings-within-a-service%2F|&#8221;][vc_btn title=&#8221;SPECIAL METHODS OF INTELLIGENCE&#8221; color=&#8221;green&#8221; css=&#8221;&#8221; el_class=&#8221;BOTONVERDENUEVO&#8221; link=&#8221;url:https%3A%2F%2Fcomiteri.mediartia.com%2Fen%2Fcomplaints%2Fspecial-intelligence-methods%2F|&#8221;][vc_btn title=&#8221;PROCESSING OF PERSONAL DATA&#8221; color=&#8221;green&#8221; css=&#8221;&#8221; el_class=&#8221;BOTONVERDENUEVO&#8221; link=&#8221;url:https%3A%2F%2Fcomiteri.mediartia.com%2Fen%2Fcomplaints%2Fprocessing-of-personal-data%2F|&#8221;][vc_btn title=&#8221;FAQ&#8221; color=&#8221;green&#8221; css=&#8221;&#8221; el_class=&#8221;BOTONVERDENUEVO&#8221; link=&#8221;url:https%3A%2F%2Fcomiteri.mediartia.com%2Fen%2Fcomplaints%2Ffaq%2F|&#8221;][vc_btn title=&#8221;SUBMIT A COMPLAINT&#8221; color=&#8221;orange&#8221; css=&#8221;&#8221; el_class=&#8221;BOTONVERDENUEVO NARANJA&#8221; link=&#8221;url:https%3A%2F%2Fcomiteri.mediartia.com%2Fen%2Fcomplaints%2Fonline-complaint-form%2F|&#8221;][vc_single_image image=&#8221;14358&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1771606627991{margin-top: 30px !important;}&#8221; el_class=&#8221;IMAGENPLAINTES&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]The Committee handles <strong>three categories of complaints<\/strong>. Complaints may concern:<\/p>\n<ul>\n<li>The <strong>operations <\/strong>of State Security, GISS, CUTA or one of its supporting services;<\/li>\n<li>The <strong>processing of personal data<\/strong> carried out in the context of national security.<\/li>\n<li>The <strong>processing of personal data<\/strong> carried out in the context of national security.<\/li>\n<\/ul>\n<p>The Committee&#8217;s responsibilities vary depending on the category of the complaint.<\/p>\n<p>The Committee acts as a <strong>single point of contact<\/strong>. This means that, based on the information it receives from a complainant, the Committee will verify whether the complaint relates to one of these three categories (in other words, if it is responsible for handling the complaint) and, if applicable, whether the complaint is admissible. A complaint can therefore be submitted even if the complainant is unsure which category their complaint falls into.<\/p>\n<p>The Committee is <strong>restricted in terms of the information it may share with the complainant<\/strong>. This does not mean that any issues encountered in the course of the investigation will not be handled (this is precisely its role), but that, for reasons of classification, it may not share any information about these issues.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a2727a348f5f {margin-top: 50px !important;}<\/style><div id=\"thegem-divider-6a2727a348f5f\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text css=&#8221;.vc_custom_1779348281043{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #F3F3F3 !important;border-radius: 15px !important;}&#8221;]<strong>Would you like to submit a complaint? <\/strong><\/p>\n<p>Find out about the formalities to be observed and the procedure.<\/p>\n<p>Your complaint concerns:<\/p>\n<ul>\n<li><a href=\"https:\/\/comiteri.mediartia.com\/en\/complaints\/shortcomings-within-a-service\/\">A shortcoming within State Security, GISS, CUTA or one of its supporting services;<\/a><\/li>\n<\/ul>\n<ul>\n<li><a href=\"https:\/\/comiteri.mediartia.com\/en\/complaints\/special-intelligence-methods\/\">A special intelligence method used by State Security or GISS;<\/a><\/li>\n<\/ul>\n<ul>\n<li><a href=\"https:\/\/comiteri.mediartia.com\/en\/complaints\/processing-of-personal-data\/\">Processing of personal data carried out in the context of national security.<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_empty_space height=&#8221;132px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1770721109987{margin-bottom: 50px !important;background-color: #276475 !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_id=&#8221;TITULO&#8221; el_class=&#8221;TITULOSUPERIORPAGINA&#8221;] COMPLAINTS&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2541,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14359","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/pages\/14359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/comments?post=14359"}],"version-history":[{"count":49,"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/pages\/14359\/revisions"}],"predecessor-version":[{"id":15033,"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/pages\/14359\/revisions\/15033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/media\/2541"}],"wp:attachment":[{"href":"https:\/\/comiteri.mediartia.com\/en\/wp-json\/wp\/v2\/media?parent=14359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}